Help Topics and Frequently Asked Questions


How do I get started?

Enable the Start My DJ Alexa skill and link your Amazon account in the Alexa app. Then login here. You will need to create a playlist first. Within the playlist, you can add songs. A song is made up of a title and a link to the song. The link must be a publicly viewable link to the actual song.
For example, let's assume you own a song called "sunshine" and it is stored in your Google Drive. You would enter "sunshine" for the title and the link will be the link to the song in your Google Drive, in the form of https://drive.google.com/file/d/abc123.
Once your song is added, you can ask Alexa to play it by saying: "Alexa, start My DJ and play sunshine".


What links are supported?

Most audio formats playable by Echo are supported. The most important thing is for the link to be available publicly (meaning anyone with the link is able to play it). By default, links are private (when stored in a cloud-based service such as Google Drive, Dropbox, and Onedrive). See here for more details on supported links and instructions.


Song does not play

First check whether the link is a public link, viewable by anybody. Then check whether the audio format is supported and contact us for support.


Alexa cannot find the playlist / song name

Some words may be difficult for Alexa to understand. Please use easy names for your playlists and songs. Also, numbers generally do not work well in this context when playing music, so please avoid using numbers in your playlist / song name.


What is your privacy policy?

Read our privacy policy here.


What are your terms of use?

Read our terms of use here.


More questions

Please contact us.